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Last Updated: November 15th, 2025 LiveSuite (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

When you use the Service, you may provide us with:
  • Wallet Address: When you connect your cryptocurrency wallet to access authenticated features
  • User Content: Widget configurations, moderation settings, custom commands, and other content you create
  • Contact Information: If you contact us for support or API access requests

1.2 Automatically Collected Information

We automatically collect information about pump.fun livestreams and platform activity:
  • Streaming Data: Viewer counts, stream status (live/offline), session start and end times, streaming duration
  • Token Information: Token names, symbols, mint addresses, market cap, price data, creator fees
  • Chat Data: Chat messages, user join/leave events, message timestamps
  • User Activity: User movements between tokens, voting activity, engagement metrics
  • Platform Statistics: Aggregate metrics including total viewers, active streamers, session durations

1.3 Analytics and Tracking Data

We collect technical information about your use of the Service:
  • Usage Data: Pages visited, features used, time spent on the Service
  • Device Information: Browser type, device type, operating system
  • Log Data: IP addresses, access times, error logs
  • Cookies and Similar Technologies: See Section 6 for details

2. How We Use Your Information

We use the information we collect to:
  • Provide the Service: Deliver real-time tracking, analytics, widgets, and tools
  • Improve the Service: Analyze usage patterns, fix bugs, develop new features
  • Personalize Experience: Customize widgets, moderation settings, and dashboard content
  • Communicate: Respond to support requests, send service updates (if you opt in)
  • Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
  • Comply with Legal Obligations: Meet legal requirements and respond to legal requests

3. Data Collection Methods

We collect data through:
  • Direct Collection: Information you provide when using the Service
  • Public Data Sources: Publicly available data from pump.fun platform
  • Real-Time Monitoring: Automated tracking of livestreams and platform activity
  • API Integrations: Data from third-party services (Twitter, Telegram) when you use integrated features
  • Cookies and Tracking Technologies: See Section 6

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Public Data

Data collected from public sources (pump.fun streams, token information) is displayed publicly on the Service as part of our analytics and tracking features.

4.2 Service Providers

We may share information with third-party service providers who help us operate the Service, such as:
  • Hosting and cloud services
  • Analytics providers
  • Customer support tools
These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may disclose information if required by law, court order, or government regulation, or to:
  • Comply with legal obligations
  • Protect our rights and property
  • Prevent illegal activity
  • Protect the safety of users or the public

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We may share information with your explicit consent or at your direction.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:
  • Access: Request access to personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-Out: Opt out of certain data collection or processing
  • Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information in Section 11. Note: Some information, particularly public blockchain data and aggregated analytics, cannot be deleted as it is derived from public sources or is necessary for Service operation.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:
  • Maintain your session when you connect your wallet
  • Remember your preferences and settings
  • Analyze Service usage and performance
  • Provide personalized features
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

7. Third-Party Services

The Service integrates with third-party services that have their own privacy practices:
  • pump.fun: We collect publicly available data from the pump.fun platform
  • Twitter/X: If you use Twitter integrations, Twitter’s privacy policy applies
  • Telegram: If you use Telegram features, Telegram’s privacy policy applies
  • Wallet Providers: Your wallet provider’s privacy policy applies to wallet connections
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

8. Data Security

We implement reasonable security measures to protect your information:
  • Encryption of data in transit
  • Secure storage of sensitive information
  • Access controls and authentication
  • Regular security assessments
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information. Important: You are responsible for maintaining the security of your cryptocurrency wallet. We are not responsible for any loss resulting from unauthorized access to your wallet.

9. Data Retention

We retain your information for as long as necessary to:
  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
Public data collected from pump.fun (streaming data, token information) may be retained indefinitely as part of our historical analytics and tracking features. User Content (widgets, configurations) is retained until you delete it or your account is terminated.

10. Children’s Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

12. Blockchain and Public Data

Important: Information stored on public blockchains (including wallet addresses and transaction data) is publicly accessible and cannot be deleted. When you connect your wallet, your wallet address becomes associated with your Service usage.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:
  • Updating the “Last Updated” date
  • Posting a notice on the Service
  • Sending an email notification (if you have provided an email address)
Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Additional Information

15.1 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information. We do not sell personal information.

15.2 European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

16. Your Choices

You can control your information by:
  • Disconnecting Your Wallet: Stop using authenticated features to limit data collection
  • Deleting User Content: Remove widgets and configurations from your dashboard
  • Adjusting Browser Settings: Control cookies and tracking technologies
  • Contacting Us: Request access, correction, or deletion of your information